It was a very pleasant climate, when I wokeup! The day went on well till my dad got his Citibank bill through post. Last month we were supposed to pay 15000 and dad did pay, but the bill says recieved Rs 1500 with thanks! In a hurry I called to the citibank call center and enquired about the mistyped amount. The citibank employee at the other end answered very cooly, "No Mam, You have paid only 1500". Thank god the bill payment was done in cheque and hence dad had the passbook with proper entries. After saying that we have proof of paying the whole lot of amount well ahead of the last date, the lady said "Send the xerox copy of the passbook by fax". Irony of the story is this process would obvioulsy take another 15days, by the time next month bill would come with over due charges, late fee etc etc. Its becoming a tendency for big organisations like this to take advantage of others carelessness. So I learnt that we should always have a watchful eye in these issues like card bills, supermarket bills, postpaid phone connections etc. Climax of the story?? Yeah, even am eagerly waiting for the response that would be after they receive passbook xerox copy.
Have a gr8 day,